Privacy Policy

The editor of the website www.seraphyndesign.com is the French company “LUDMILLA,” based in France, LD Saint Jean Carenage 97133 Saint Barthelemy.

Registered office address: LD Saint Jean Carenage 97133 Saint Barthelemy
Contact information:
Phone: +590 690 24-0240
Email: contact@seraphyndesign.com

The website www.seraphyndesign.com is hosted by the company Planethoster based in Paris and Montreal www.planethoster.com

• What type of data do we collect?

Name, First Name, Complete Postal Address, Phone, and Email.
Geolocation, IP, Cookie.

• Why do we collect this information?

The information Name, First Name, Complete Postal Address, Phone, and Email is necessary for the establishment of a quote for the chosen service.
The IP address of all our visitors is recorded to allow the identification of potential malicious users and fraudsters.
Cookies are installed on your computer by the website www.seraphyndesign.com to improve your user experience on it.
For example, thanks to Cookies, you can log in to your customer account without having to re-enter your password.
These cookies also allow us to carry out targeted advertising.
Geolocation is activated for statistical and market research purposes.

• Who has access to this information?

The staff of – LUDMILLA – has access to your information in a private and secure administration by user account and password to prepare and follow up on your quote requests.
The following subcontractors also have access to our administration for maintenance reasons:
The web agency ABOUT YOU AND CO based in France, in Paris.
The company hosting the website, Planethoster.

• With whom do we share this information?

Your email addresses, name, first name, and phone number:
Your email addresses are imported into our database to allow us to send you informative or promotional mailings. We do not share your email addresses and do not use them to send you emails unrelated to LUDMILLA.
IP, Cookie, and Geolocation:
A statistical tool “Google Analytics” is installed on our site to allow us to know the number of visitors to our website and other information useful for understanding our market and the use of our website by our visitors.
Other information:
Other information (Name, First Name, Complete Postal Address, Phone) is not shared with third parties.

• How can I view, correct, or delete my data?

For any modification or deletion of your data, feel free to contact us by email at contact@seraphyndesign.com or by using our contact forms.
Updated 13/10/2023

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