Privacy policy

Data controller

LUDMILLA, trading as Seraphyn Design, LD Saint-Jean Carénage, 97133 Saint Barthélemy, France.

For any question or request concerning your personal data, contact contact@seraphyndesign.com.

Information you provide

The website does not include a customer account or a form that stores your information directly. When you contact us by email, we receive the data you choose to provide, such as your name, contact details and information about your project.

Purposes and legal bases

This information is used to respond to your enquiry, prepare a conversation, portfolio or proposal and manage the relationship. Depending on the circumstances, processing is based on your request, pre-contractual steps, performance of a contract, a legal obligation or the house’s legitimate interest in managing professional relationships.

Technical data

The hosting service may process limited technical data, including IP addresses, browser information and security logs, to deliver, protect and maintain the availability of the website.

The website does not use advertising cookies or profiling tools. Google Search Console is used to monitor indexing and search performance without placing advertising trackers on the pages.

Recipients and retention

Data is available only to authorised members of Seraphyn Design and, where necessary, technical service providers bound by security and confidentiality obligations.

It is retained only for as long as necessary to handle your enquiry, manage the relationship and comply with applicable legal obligations, then securely deleted or archived.

Your rights

You may request access to, correction or deletion of your data, restriction of processing, object to certain uses and, where applicable, request portability or withdraw consent.

To exercise your rights, email contact@seraphyndesign.com. You may also lodge a complaint with the French data protection authority, the CNIL.